Admin Centre

Here you’ll find information and tools that help with the day-to-day management of your organisation’s group insurance scheme. If you can’t find what you’re looking for, we have a team of experts ready to help. Just call 0800 323 555

Admin Centre

Here you’ll find information and tools that help with the day-to-day management of your organisation’s group insurance scheme. If you can’t find what you’re looking for, we have a team of experts ready to help. Just call 0800 323 555
Administrator's guide
General information to assist group scheme adminstrators.
Employees joining
Procedure to follow when a new employee joins your organisation, how to promote your scheme and induction pack download.
Employees leaving
What to do when a group scheme member is leaving your organisation, including an exit pack download.
Payment information
Information about billing and payment methods. Including examples of how to understand you Southern Cross invoice.
Renewals
Information about your organisation’s group scheme renewal.
Forms
Forms for claims, direct debits and credit card authority.
Posters
Posters to inform your employees about your Southern Cross group scheme and to promote wellness in your workplace.
Healthy people newsletter
Subscribe to ‘Healthy People’, a free quarterly newsletter especially for Group Scheme Administrators. It’s packed with healthy ideas, recipes, tips for running your Southern Cross Group Scheme and prize competitions.